Learn what planners want from hotels and venues in 2025
The issues facing planners have changed. The Northstar/Cvent Meetings Industry PULSE Report gives suppliers proven insight into evolving planner sentiment. Topics include:

- The state of meetings and events.
- The importance of rebuilding relationships.
- How planners are evaluating venues.
Top Findings

59% of planners have been impacted by political, economic, or social policy changes

66% of planners note attendance changes due to recent political, economic, or social policy shifts

Attendance expectations have decreased 16% since October
Tip for Suppliers: Group business remains a critical source of stability for hotels and venues as leisure and transient segments face volatility from economic and geopolitical headwinds. Cvent helps suppliers build a resilient group business pipeline by increasing exposure to active planners, streamlining RFP response processes, and supporting more flexible contracting. As planners grow more cautious and event volumes fluctuate, Cvent enables hotels to win more group business and offset the impact of cancellations or reduced demand in other segments.
Tip for Planners: Cvent’s Event Cloud platform is designed to help planners navigate today’s uncertainty and complexity. With comprehensive visibility, flexible event management tools, and robust risk mitigation features, Cvent empowers planners to adapt to fluctuating attendance, manage costs, and respond quickly to disruptions. Event management tools help planners maintain the value of face-to-face events, even as participation and formats evolve. Cvent remains committed to supporting planners through every challenge, ensuring events continue to deliver business impact.
Resources to Meet the Moment

Mastering AI for Group Business in 2025
This handbook is for hospitality professionals on how to use AI to improve processes and increase competitiveness.
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2025 Meetings and Events Trends
Whether you’re an event organiser, marketer, or hospitality professional, this guide is your key to navigating 2025 with confidence.
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Mastering AI for Events: 2025 Guide
This guide breaks down the many different types of AI and how each can enhance your event planning and marketing strategies.
Read the eBook